Refund and Cancellation Policy.

REFUND POLICY

Effective Date: November 5, 2024

DIGITAL PRODUCT - NO REFUND POLICY

Pawfect Trainer sells digital products (ebooks in PDF format) that are delivered instantly via email. Due to the nature of digital goods, we maintain a strict NO REFUND policy.

WHY NO REFUNDS?
Once you receive the download link and access the digital content, we cannot "take back" the product. This is similar to opening a physical book - once read, it cannot be returned.

ALL SALES ARE FINAL
By purchasing, you agree that:
- You have read the complete product description
- You understand this is a digital product
- You accept that refunds will not be provided
- The sale is final upon delivery of the download link

TECHNICAL ISSUES ONLY
If you experience technical problems downloading the ebook:
- We will resend the download link
- We will provide alternative delivery methods
- We will assist with technical support

This does NOT entitle you to a refund. We will ensure you receive the product you paid for.

WHAT IS NOT ELIGIBLE FOR REFUND:
✗ "I changed my mind"
✗ "I don't like the content"
✗ "It didn't work for my dog"
✗ "I found similar information online"
✗ "I didn't read the product description"
✗ "I thought it was a physical book"

PRODUCT PREVIEW
To help you make an informed decision, our product page includes:
- Detailed description of contents
- Clear indication this is a digital product
- Sample of what's included
- Customer testimonials

Please review carefully before purchasing.

FRAUDULENT PURCHASES
In case of unauthorized or fraudulent transactions:
- Contact us immediately at perfectpuppi@gmail.com
- Provide transaction details and proof
- We will investigate and work with PhonePe to resolve
- Legitimate fraud cases will be handled per PhonePe policies

CHARGEBACKS
If you file a chargeback or payment dispute without contacting us first:
- Your access to future purchases may be blocked
- We will dispute invalid chargebacks with evidence of delivery
- You may be liable for chargeback fees

CUSTOMER SATISFACTION
While we cannot offer refunds, we are committed to your satisfaction:
✓ Lifetime email support for questions
✓ Free updates to the ebook content
✓ Responsive customer service

If you're unhappy with your purchase, please email us. While we cannot refund, we'll do our best to address your concerns.

BEFORE YOU BUY
Please ensure you:
1. Read the full product description
2. Understand this is a digital PDF ebook
3. Have the correct email address for delivery
4. Have a device that can open PDF files
5. Are committed to using the training methods

Pawfect Trainer
Email: perfectpuppi@gmail.com
Phone: +91-9073903793
Address: 91 South Sibachal, Kolkata - 700051

By completing your purchase, you acknowledge and accept this No Refund Policy.

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IMPORTANT NOTICE:
This policy complies with Indian consumer protection laws for digital goods. Digital products are exempt from standard refund requirements once delivered and accessed.

Legal Entity: AURADOX MARKETING (owner/operator of PawwfectTrainer.store).
Contact: support@pawwfecttrainer.store, +91 93303 79895